FOR IMMEDIATE RELEASE
SPRINGFIELD, VA, March 1, 2012 – Interstate Worldwide Relocation Services is pleased to announce that Interstate Van Lines was selected to receive the prestigious NDTA Quality Award for 2011 for its innovations and overall commitment to the satisfaction of military clients. Interstate will accept the award at the agency’s annual conference March 7 in Denver.
Interstate Van Lines is the only van line to ever win the Quality Award. This marks the company’s 11th overall win, and ninth consecutive win—an unprecedented distinction. “Interstate works hard to ensure the highest quality service for our military customers,” says Connie Constable, Director of Military Affairs for Interstate Van Lines.
“Through our ICARE program, we constantly solicit feedback from our customers to help us fine tune our process and solve the challenges faced by our military clientele,” adds Constable.
ICARE, which stands for Interstate Carrier and Agent Review and Evaluation is just one of the reasons why Interstate was chosen to receive the award. Interstate was nominated based upon outstanding quality service, and then selected from a highly competitive group of DoD-approved transportation providers for all modes and services, including air freight, delivery services, logistics, ocean ports, personal travel, and household goods transportation.
“Interstate Van Lines is extremely honored to be the only organization to achieve nine consecutive wins in addition to being the only van line to ever win this award,” stated John D. Morrissette, president of Interstate Van Lines. “We are proud to offer such valuable services to our military members and their families, and we strive to continually improve upon our own innovations to not only meet, but exceed the expectations of our customers.”
Winning this prestigious award confirms that each and every Interstate employee is committed to providing military members and their families with exceptional service and the easiest transitions possible. Van Lines will continue to serve those who serve in 2012 and beyond.
The Interstate Family of Companies encompasses a worldwide group of moving and storage, relocation management, and supply chain logistics solutions serving government, corporate, and individual clients. Interstate is a $100 million enterprise comprising of over 200 professionals, maintaining a fleet of over 300 vehicles, and consisting of over 1,500 global service partners. The company distinguishes itself with key industry certifications, including ISO 9001:2008, FAIM for International business, IOMI certification for office moving and numerous industry awards. For more information, visit MoveInterstate.com or contact firstname.lastname@example.org.
Originally founded in Washington, DC by Arthur Morrissette in 1943, the organization has seen tremendous change and evolution over seven decades of business. And during that time, one constant has remained a focus… to deliver quality “Top Hat Service” to each and every customer. Through three generations of family ownership and management, Interstate pledges to remain at the leading edge of training, methods and innovation while striving to deliver excellence to all of our customers without exception.